Terms and Conditions

This is the page that lets you know about how we do business. First off, we are a small business in rural North Dakota. Integrity and transparency are in our nature. Second, we value our customers. We want to be sure you have the best experience. Be sure to contact us if you have questions.

Same-Day Booking/Late Arrival Check-in Instructions

Thank you for booking and supporting our historic 100 year old renovated Schoolhouse. As a small business we greatly appreciate your support!

We do not have 24/7 staff, but put great effort into having someone available to answer calls/texts/emails around the clock as well as have someone available to come and provide assistance if needed. We almost always have staff in the building from 9am-4pm Mon-Fri. We have staff here until at least 8pm on Thursday and Saturday as our restaurant is opening for dining those evenings.

At times it may be quiet around the schoolhouse. If you are unable to locate a staff person, please call or text our owner, Chris @ 701-238-4002. If she is unavailable to answer, a secondary number to call is (701) 850-7764. You may also email: Lacey@nomeschoolhouse.com.

If you make a reservation with us the same day that you are arriving, we may not see the notification right away, especially if it is after 4pm. Most days the office admin leaves at 4pm. Please call, text or email us with your estimated arrival time @ (701) 850-7764 or Lacey@nomeschoolhouse.com. Chris can be called as well if you receive no answer, Once again her phone number is (701) 238-4002.

If you are arriving after hours and have reached out and not made contact with you - we will put the key in your room and text/call/or email you that information as well as the code to open the front door. You also get an email with most of this information when you book.

Breakfast is served at 9am in the Dining Room.

Privacy Policy

Our Privacy Policy explains what personal information we collect, how we use personal information, how personal information is shared, and privacy rights. We collect and store your information in order to personalize your shopping experience. Our goal is to make your shopping experience more efficient and more rewarding. Storing and reusing your personal information allows us to customize your shopping experience based on your past habits and unique personal information. We do not sell customer data or information for monetary gain. However, we may share some information, including but not limited to which page you were visiting when you were directed to our site, with our third-party service providers for analytics and ad services.

Returns & Exchanges

Not 100% happy with your order? Please let us know so we can make it right.

Need to return an order? Let us know as soon as you can and we can get you all fixed up. Please read our return policy if you have any questions.

Yarn in its original (including smell) condition MAY BE RETURNED for store credit within 60 days of purchase.

The following items MAY NOT BE RETURNED: Special Ordered items, skeined yarns once wound, fiber, needles, needle sets, books, kits, magazines, notions, jewelry, buttons, patterns, and/or equipment (i.e. spinning wheels, looms, etc.)

Payment Methods

We accept all the major credit cards, PayPal and of course cash when you are at the Nome Schoolhouse.

Shipping

Shipping rates are as follows:

Orders under $75 incur a flat $7.99 shipping fee.

Orders $75 and above receive free shipping.